In Conversation: What Part will AI Play in the Reinvention of Insurance?

A talk by Roger Hartmuller, Professor Damien Coyle, John Healy and Feargus McCauley
Allstate Insurance Company, Ulster University, Allstate Northern Ireland and Allstate NI

03 December 2020, 01:05 PM

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About this talk

Today’s customers expect a highly personalized and experience led engagement for their shopping experiences, and shopping for insurance is no different. How does an 89-year-old company like Allstate transform its business model, to provide a bespoke offering seamlessly across all channels? How will AI allow Allstate to better engage with their customers and not only protect them from life’s uncertainties but also predict when something might go wrong and perhaps even put preventative measures in place?

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